Refund policy

 

RETURNS T&C'S

If for some reason you're unhappy with your order or have changed your mind, we accept returns on all items within 60 days - including earrings - that are sent back to us unworn and in their original packaging.

However unfortunately we're unable to accept returns on engraved, monogrammed or other personalized items, as we’ve customised these pieces especially for you. If an engraved or monogrammed item was received faulty, please contact us to rectify this.

We're also unable to accept returns on items purchased from our stockists. Please contact them directly to process your return.

RETURNS CHARGES

We're currently offering an extended returns period for all orders. Orders can be returned within 7 days of purchase.

We process returns and reimburse you no later than 14 days after receiving your order back to us, or 14 days after receiving evidence of your order having been sent back to us.

Please contact us if you have any questions.